Highlights

• A man from Gurugram accused Zomato of supplying fake paneer made from vegetable oils.
• The accusation was made on Zomoto’s B2B platform, Zomato Hyperpure.
• This sparked an online debate with mixed reactions from people.
• Zomato has not responded to the accusations.

One viral post these days is enough to question everything that a company stands for. Many online service providers often find themselves amid strange customer complaints. One such service provider is Zomato.

The company is not new to online outrage and has regularly faced consumer backlash online.

The recent incident happened when a man from Gurugram sparked an online debate after accusing Zomato of selling “fake paneer” to restaurants through its B2B platform, Zomato Hyperpure.

In a post on X (previously Twitter), user Sumit Behal claimed that Zomato is supplying restaurants with “fake paneer” made from vegetable oils. According to Behal, these restaurants then serve the paneer to customers without providing any disclaimer about its true nature.

India loves paneer dishes and restaurants sell fake paneer made with vegetable oils without any disclaimer

They made you believe that you are eating healthy food by eating varieties of paneer dishes over junk food

This is being sold on website of Zomato for restaurants pic.twitter.com/GJh3dspiy3

— Sumit Behal (@sumitkbehal) October 20, 2024

“India loves paneer dishes and restaurants sell fake paneer made with vegetable oils without any disclaimer.

They make you believe that you are eating healthy food by eating a variety of paneer dishes over junk food.

This is being sold on the website of Zomato for restaurants,” Behal wrote in his post.

Behal also posted screenshots on the product page. The product in question was labelled Analogue Paneer on the website.

It has raised concerns due to its description by the manufacturer as “fit for tikka and gravy paneer dishes.”

This description has led some to question its authenticity.

In a follow-up post, Behal also clarified that his claims were based on a YouTube video shared by the All About Nutrition channel that highlighted the issue first.

Source : A brilliant video explaining this in detail pic.twitter.com/vhbwXopW7e

— Sumit Behal (@sumitkbehal) October 20, 2024

Behal’s post quickly gained attention online with people sharing their opinions in the comments section.

Paneer is not healthy if consumed in large amounts of saturated fat. https://t.co/dQ0lu1dGY6

— Anshul Sadhale (@AnshulGains) October 20, 2024

Disappointing to see this being a vegetarian. I’ll stick to home food now.

— Tanya Rajhans (@tanyarajhans7) October 20, 2024

No wonder that restaurants will use this to reduce cost.
Thumb rule is – If you are ordering in food, consider it junk. Any nutritional benefit, will be an added advantage.

— Priyanka Gupta | Veg.Fit (@priyankaiitk) October 21, 2024

While some supported his concerns, others called for more clarity and evidence regarding the product in question.

What about packed paneer ? Like Amul , Mother Dairy etc ? Do they also sell analogue paneer instead of real one ?

— Nishant 🇮🇳 (@Nishantaero) October 20, 2024

As of now, Zomato has not responded to the accusations made by Behal.

FAQs

Q1. What did Sumit Behal accuse Zomato of doing?

Answer. Sumit Behal accused Zomato of selling fake paneer made from vegetable oils to restaurants through its B2B platform, Zomato Hyperpure.

Q2. Does Zomato sell fake paneer?

Answer. It has not been proven yet but a viral post based on a YouTube video accused Zomato of selling fake paneer through its B2B platform, Zomato Hyperpure.

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