App Troubleshooting Archives ~ My Mobile India

Highlights Android users report inability to send videos via WhatsApp. Glitch affects videos captured on Android, not affecting MOV files. Issue present in both stable and beta versions of WhatsApp. Workarounds include downgrading the app or using alternative methods. A new glitch has emerged in WhatsApp that is preventing some Android users from being able to share video files through the popular messaging app. Multiple reports across Reddit and Twitter have surfaced from affected users running into an error message when attempting to send videos. The bug seems to specifically impact video files captured on Android smartphones. Curiously, the issue does not seem to affect videos in the MOV format typically recorded by iPhones. Whatsapp has become completely unreliable when it comes to sending videos. I get this all the time now on my Pixel 8 Pro @WhatsApp: "Can't send this video. Choose a different video and try again." pic.twitter.com/GkGxJkDRUx — Artem Russakovskii (@ArtemR) April 29, 2024 When users try sending these videos over WhatsApp, they are met with a pop-up notification stating "Can't send this video. Choose a different video and try again." Photos and other media types also appear to be unaffected as of now. Limited Scope, Cause Unknown Glitch affects videos captured on Android, not affecting MOV files While frustrating for those running into the problem, the good news is the video upload bug does not appear to be extremely widespread at this point. Reports indicate it is impacting both the latest stable WhatsApp build as well as the beta channel on Android. Exactly what is triggering the error when sending Android-captured videos remains unclear. App glitches can often stem from programming errors, OS incompatibilities, or other factors. There's no definitive established cause or list of affected device models yet. Potential Workarounds Issue present in both stable and beta versions of WhatsApp For users who need to transfer videos urgently, a couple of potential workarounds exist while awaiting an official WhatsApp fix: 1) Downgrade to an older WhatsApp version by sideloading the APK from a trusted source like APKMirror. 2) Use an alternative messaging app or file-transferring method for sharing videos temporarily. Given the scale of WhatsApp's user base, topping 2 billion globally, the company will likely want to promptly resolve any bugs preventing full app functionality. A fix rolled out sooner than later would certainly be a welcome relief for those hit by the problem. FAQs What is the issue affecting WhatsApp video sharing on Android? Some Android users are experiencing a glitch where they cannot send video files through WhatsApp. They receive an error message advising them to select a different video. Does the glitch affect all video formats? The glitch specifically impacts videos captured on Android devices. Videos in the MOV format, commonly recorded on iPhones, are not affected by this issue. Is the glitch widespread among WhatsApp users? While the glitch is causing frustration, it does not appear to be extremely widespread. It affects both the latest stable and beta versions of WhatsApp on Android. What can users do to work around the video-sharing problem on WhatsApp? Users can either downgrade to an older version of WhatsApp by sideloading an APK from a trusted source like APKMirror or use alternative messaging apps or file transfer methods temporarily. When can users expect a fix for the WhatsApp glitch? Given WhatsApp's large user base and the functionality impact, the company is likely to address and resolve the issue promptly, though no official timeline has been provided yet. Also Read: Reasons Why WhatsApp Can Suspend Your Account and How to Recover It Also Read: WhatsApp to Launch Voice Message Transcription and Longer Status Videos on Android Also Read: WhatsApp to Enhance User Experience with AI-Powered Image Editor

App Troubleshooting

WhatsApp Bug Blocks Android Users From Sending Video Files

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