Display Issue Archives ~ My Mobile India

Highlights Users report washed-out colours in 'Vivid' mode on Galaxy S24 Ultra. Switching to 'Natural' colour profile aligns with Galaxy S23 Ultra's display. Potential software fix for One UI 6.1 could resolve the issue. Samsung yet to officially respond to the display colour concerns. Samsung's most recent flagship, the Galaxy S24 Ultra, has stirred significant excitement, with its host of performance and software gains as compared to the last iteration. However, very recently a specific issue has emerged with the phone’s viewing capabilities, dimming the initial enthusiasm for this otherwise exceptional device. Galaxy S24 Ultra Vivid Mode Muting Colours? Galaxy S24 Ultra Vivid Mode Muting Colours? Users of the Galaxy S24 Ultra have reported a problem concerning the display's colour rendition. Specifically, when the display is set to the 'Vivid' colour profile, which is designed to enhance colour saturation, colours actually appear somewhat washed-out, lacking the vibrancy seen in the preceding Galaxy S23 Ultra. It is now apparent that this discrepancy has become a topic of discussion among users on various social media platforms, including Reddit and X, highlighting a shared concern over the display quality under certain settings. One user has shown a direct comparison with the Galaxy S21 Ultra’s change in colour saturation from Natural to Vivid mode. A Software Fix the Solution A Software Fix the Solution Interestingly, this issue seems confined to the 'Vivid' setting, as switching to the 'Natural' colour profile results in colour representation that aligns more closely with that of the Galaxy S23 Ultra, suggesting a potential software-related root cause. Given that the problem is present exclusively in the 'Vivid' mode, it raises questions about the One UI 6.1 build, currently exclusive to the Galaxy S24 Ultra and its siblings, the S24 and S24+. At this stage, Samsung has yet to officially acknowledge or address the issue, but users are hopeful for a software update that could rectify the colour calibration and restore the display's expected vibrancy. When that will happen is anyone’s guess but we will update you on the situation as and when more information is available. Galaxy S24 Ultra: Key Specs Galaxy S24 Ultra: Key Specs Display: 6.8-inch Dynamic LTPO AMOLED 2X, 120Hz, HDR10+, 2600 nits (peak) Processor: Qualcomm Snapdragon 8 Gen 3 (4 nm) GPU: Adreno 750 (1 GHz) RAM: 12GB Storage: Options of 256GB, 512GB, or 1TB Main Camera: Quad setup with 200 MP, 50 MP, 12 MP, and 10 MP Selfie Camera: 12 MP Battery: Li-Ion 5000 mAh OS: Android 14, One UI 6.1 Charging: 45W wired, PD3.0, 65% in 30 min (advertised), 15W wireless (Qi/PMA), 4.5W reverse wireless SAMSUNG GALAXY S24 ULTRA SPECIFICATIONS Key Specs RAM 8 GB Processor Samsung Exynos 2200 Rear Camera 200 MP + 12 MP + 10 MP + 10 MP Front Camera 32 MP Battery 5000 mAh Display 6.8 inches (17.27 cm) General Launch Date November 23, 2023 (Unofficial) Operating System Android v12 Custom UI Samsung One UI Performance Chipset Samsung Exynos 2200 CPU Octa core (2.8 GHz, Single core, Cortex X2 + 2.52 GHz, Tri core, Cortex A710 + 1.82 GHz, Quad core, Cortex A510) Architecture 64 bit Fabrication 4 nm RAM 8 GB Display Display Type Dynamic AMOLED Screen Size 6.8 inches (17.27 cm) Resolution 1440 x 3200 pixels Pixel Density 516 ppi Bezel-less display Yes with punch-hole display Touch Screen Yes, Capacitive Touchscreen, Multi-touch Design Waterproof Yes, Water resistant, IP68 Ruggedness Dust proof Camera MAIN CAMERA Camera Setup Quad Resolution 200 MP, Primary Camera 12 MP, Ultra-Wide Angle Camera 10 MP , Telephoto Camera 10 MP Autofocus Yes OIS Yes Flash Yes, LED Flash Image Resolution 15500 x 13000 Pixels Settings Exposure compensation, ISO control Shooting Modes Continuous Shooting High Dynamic Range mode (HDR) Camera Features Digital Zoom Auto Flash Face detection Touch to focus Video Recording 7680×4320 @ 24 fps 3840×2160 @ 30 fps FRONT CAMERA Camera Setup Single Resolution 32 MP, Primary Camera Battery Capacity 5000 mAh Type Li-Polymer Removable No Wireless Charging Yes Quick Charging Yes, Fast USB Type-C Yes Storage Expandable Memory No User Available Storage Up to 128 GB Network & Connectivity SIM Slot(s) Dual SIM, GSM+GSM SIM Size SIM1: Nano, SIM2: Nano Network Support 5G Not Supported in India, 4G Supported in India, 3G, 2G VoLTE Yes SIM 1 4G Bands: TD-LTE 2300(band 40)FD-LTE 1800(band 3) 3G Bands: UMTS 1900 / 2100 / 850 / 900 MHz 2G Bands: GSM 1800 / 1900 / 850 / 900 MHz GPRS: Available EDGE: Available SIM 2 4G Bands: TD-LTE 2300(band 40)FD-LTE 1800(band 3) 3G Bands: UMTS 1900 / 2100 / 850 / 900 MHz 2G Bands: GSM 1800 / 1900 / 850 / 900 MHz GPRS: Available EDGE: Available Wi-Fi Yes, Wi-Fi 4 (802.11 b/g/n) Wi-Fi Features Mobile Hotspot Bluetooth Yes, v5.2 GPS Yes with A-GPS NFC Yes USB Connectivity Mass storage device, USB charging Multimedia Loudspeaker Yes Audio Jack USB Type-C Sensors Fingerprint Sensor Yes Fingerprint Sensor Position On-screen Fingerprint Sensor Type Ultrasonic Other Sensors Light sensor, Proximity sensor, Accelerometer, Compass, Gyroscope FAQs What is the main issue with the Galaxy S24 Ultra's display? The Galaxy S24 Ultra's display shows washed-out colours when in 'Vivid' mode, unlike the vibrant display of the previous Galaxy S23 Ultra. Is the display issue present in all colour modes? No, the issue is specific to the 'Vivid' colour profile. Switching to the 'Natural' profile seems to mitigate the issue, offering colours similar to the Galaxy S23 Ultra. Could the problem be fixed with a software update? Yes, as the issue appears to be software-related, specifically tied to the One UI 6.1 version, a future update could potentially fix the colour rendering problem. Has Samsung commented on the display issue? As of now, Samsung has not officially acknowledged or provided a response to the display colour concerns reported by users. What are the key specifications of the Galaxy S24 Ultra? The Galaxy S24 Ultra features a 6.8-inch Dynamic AMOLED 2X display, Snapdragon 8 Gen 3 processor, up to 12GB RAM, a quad camera setup, and a 5000 mAh battery, among other premium specs. How does Samsung Galaxy S24 Series Give Creative Freedom ? Galaxy S24 series’ ProVisual Engine is a comprehensive suite of AI-powered tools that transform image capturing abilities and maximize creative freedom. The Quad Tele System on Galaxy S24 Ultra now comes with a new 5x optical zoom lens that works with the 50MP sensor to enable optical-quality performance at zoom levels from 2x, 3x, 5x to 10x, thanks to Adaptive Pixel Sensor. Images also show crystal clear results at 100x with enhanced digital zoom. With upgraded Nightography capabilities, photos and videos shot on Galaxy S24 Space Zoom are brilliant in any conditions, even when zoomed in. Galaxy S24 Ultra’s larger pixel size, now 1.4 μm, is 60% bigger, helping capture more light in dim conditions. Wider optical image stabilizer (OIS) angles and enhanced hand-shake compensation help reduce blur. Both front and rear cameras are equipped with Dedicated ISP Block for noise reduction. Galaxy AI editing tools on Galaxy S24 series enable simple edits like erase, re-compose, and remaster. Edit Suggestion uses Galaxy AI to suggest perfectly suitable tweaks for each photo, while Generative Edit can fill in parts of an image background with generative AI. Anytime Galaxy S24 deploys generative AI to amplify an image, a watermark will appear on the image and in metadata. The new Instant Slow-mo can generate additional frames based on movements to smoothly slow down action-packed moments for a more detailed look. Super HDR reveals lifelike previews before the shutter is ever pressed. How does Samsung Galaxy S24 Ultra give an Intelligent & Powerful Experience? Galaxy S24 Ultra is equipped with Snapdragon® 8 Gen 3 Mobile Platform for Galaxy that delivers remarkable NPU improvement for incredibly efficient AI processing. In all three Galaxy S24 models, 1-120 Hz adaptive refresh rates improve performance efficiency. Galaxy S24 Ultra comes a1.9 times larger vapor chamber, improving device surface temperature while also maximizing sustained performance power. Ray tracing enables life-like visuals with superior shadow and reflection effect. Galaxy S24 reaches 2600nit peak brightness, making it the brightest Galaxy smartphone ever. Corning® Gorilla® Armor on the Galaxy S24 Ultra is optically enhanced for superior durability. It delivers dramatically reduced reflection by up to 75% in a wide range of lighting conditions, ensuring a smooth, comfortable viewing experience. Galaxy S24+ comes with a 6.7-inch and Galaxy S24 has a 6.2-inch display. Galaxy S24 Ultra has a 6.8-inch flatter display, optimized not just for viewing but also for productivity. Galaxy S24+ now supports the same level of QHD+ found on Galaxy S24 Ultra. Galaxy S24 Ultra is the first-ever Galaxy phone to feature a titanium frame, enhancing device durability and longevity. Galaxy S24 Ultra’s significantly thinner body enables better on-the-go experience with more comfortable grip. On Galaxy S24+ and Galaxy S24, a streamlined One-mass design satisfies a more aesthetic standard with seamless connection between the device’s rear cover and side frame. How does Galaxy S24 Series give Advanced Security & Privacy ? Galaxy S24 is secured by Samsung Knox for safeguarding critical information and protection against vulnerabilities with end-to-end secure hardware, real-time threat detection and collaborative protection. Galaxy S24 users have full controllability over how much they allow their data to enhance AI experiences, through Advanced Intelligence settings, which can disable online processing of data for AI features. Galaxy S24 is also protected with Samsung’s expansive list of innovative security and privacy features including Knox Vault, Security & Privacy Dashboard, Auto Blocker, Secure Wi-Fi, Private Share, Maintenance Mode and more. Sustainability Galaxy S24 series continues Samsung’s commitment to extending the product lifecycle, offering seven generations of OS upgrades and seven years of security updates to help users reliably experience the optimized performance of their Galaxy devices for even longer. For the first time, Galaxy S24 features components made with recycled cobalt and rare earth elements. Galaxy S24 is also the first Galaxy S series to be designed with recycled steel and Thermoplastic Polyurethane (TPU). Also Read: Samsung Galaxy S24 Ultra Could Snap 24MP Shots From its 200MP Lens To Rival iPhone 15 Pro Also Read: Samsung Galaxy S24 Ultra To Reportedly Keep The 10X Periscope Lens After All Also Read: Samsung Galaxy S24 Ultra May Actually Feature Subtle Curved Screen, Says Tipster Also Read: Samsung Galaxy S24 Ultra Emerges in Leaked Photos Ahead of Official Launch Also Read: Samsung Galaxy S24 Ultra Spotted on BIS Certification Hinting at Imminent Launch

Display Issue

Samsung Galaxy S24 Ultra Showing Washed-out Colours in Vivid Mode: A Closer Look at the Issue